Got Questions?
Frequently Asked Questions
What products does Nawah Silver Trading offer?
- We offer a wide range of Maintenance, Repair, and Operations (MRO) products, including:
- Hand tools.
- Industrial equipment.
- Spare parts.
- Consumable materials.
All our products are carefully selected to meet high standards of quality and performance.
How can I place an order?
You can place an order through the following methods: |
Email: [info@nawah-silver.com.sa]. |
WhatsApp: [+966 506 235 594]. |
Direct call: [+966 506 235 594]. |
Our team is ready to provide free consultations to help you choose the right products. |
Once the order is confirmed, it will be processed quickly and professionally. |
What is the delivery time for orders?
Orders within Saudi Arabis are delivered within : 3 to 5 business days from the date of order confirmation. |
What payment methods are available?
We offer flexible payment options, including:
- Bank transfer: You can transfer the payment directly to our bank account (details will be provided upon order confirmation).
- Cash on delivery: Available only for customers in Jeddah upon order receipt.
Can I return a product?
Yes, you can return a product within 3 days from the invoice date, provided that the product is in its original condition, has not been opened or used, and is stored properly and remains undamaged. For coordination, please contact us via email or WhatsApp.
How can I contact the sales or support team?
You can contact us through email at [info@nawah-silver.com.sa] or phone at [+966 506 235 594]. Our team is available during official working hours.
Do I need to create an account to place an order?
No, you can place an order without creating an account. However, creating an account allows you to be registered as a returning customer and enjoy benefits like saving your details for future purchases.